DailywellnesshubPrivacy Policy
This Privacy Policy explains how Dailywellnesshub collects, uses, and safeguards personal information provided by clients who request furniture restoration quotes or call our workshop.
1. Data controller
The data controller for this website and workshop business is Dailywellnesshub, located at 45 George Street, Birmingham, B3 1QA, United Kingdom. You can contact our workshop manager regarding any privacy inquiry at our registered address.
2. Legal framework
We handle personal details according to UK GDPR and the Data Protection Act 2018 and relevant regulations in United Kingdom. In the event of a discrepancy, governing legal statutes apply.
3. Data collected through the request form and by phone
When you send a message through our quote form or speak to us by phone, we collect your name, your telephone number, your email address, your post code or district in the West Midlands, and any notes or photographs of furniture you submit. We do not collect payment card numbers or sensitive financial data.
4. Purposes and legal basis
We process your contact details solely to evaluate your furniture repair needs, issue price estimates, arrange collection dates, and communicate about ongoing workshop orders. The legal basis for this processing is taking steps at your request prior to entering into a contract, and the performance of our service contract once booked.
5. Storage period
Inquiry notes and uploaded photographs that do not lead to a booking are deleted after six months. For clients who book repairs, we retain invoicing records and contact history for six years to comply with statutory HM Revenue and Customs accounting obligations in the United Kingdom.
6. Sharing with staff and subcontractors
Your contact information and collection address are shared only with our workshop restorers and our own delivery driver. We never sell, rent, or trade your personal information to third-party marketing companies. We only disclose information if legally required by UK law enforcement or regulatory authorities.
7. Your rights and how to exercise them
Under the UK General Data Protection Regulation, you have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or ask for your personal contact details to be deleted where statutory retention rules allow. To exercise these rights, write to our data controller at 45 George Street, Birmingham, B3 1QA.
8. Questions about this policy
Message [email protected] or dial +44 121 296 3791 during Mon-Thu 08:45-16:45, Fri 08:45-14:45. We reply to all inquiries within one business day.
- Merchant
- Dailywellnesshub Ltd.
- Registered address
- 45 George Street, Birmingham, B3 1QA, United Kingdom
- [email protected]
- Phone
- +44 121 296 3791
- Working hours
- Mon-Thu 08:45-16:45, Fri 08:45-14:45
- Registration
- Company No. 12625030