Frequently Asked Questions

Here are direct answers about how we quote, repair, collect, and return wooden furniture in Birmingham and nearby areas.

1. 1

   How do you calculate the price for a furniture repair?

   We review photographs of the damaged area along with overall dimensions. We assess timber species, joint failure, and finish condition. You receive a written estimate detailing the bench hours and materials. That quote remains fixed with no extra charges.

2. 2

   Can you carry out joint repairs on site in Birmingham?

   Minor surface touching, scratch reduction, and hinge adjustments can be completed in your home. Structural frame gluing, clamp curing, and full shellac finishing take place in our George Street workshop where clamp racks and drying zones are kept at stable humidity.

3. 3

   What payment methods do you accept once the work is finished?

   We do not take card payments. You inspect the completed furniture upon return to your home and settle the balance by bank transfer or cash on delivery.

4. 4

   What happens if a repaired chair or table joint loosens after delivery?

   We offer a 30-day adjustment window. If an assembled joint develops movement or a hinge shifts within 30 days of return, our craftsman returns to inspect and re-clamp the joint at no additional charge.